
To avoid unforeseen events when boarding:
São Paulo
Guarulhos – 55 11 6645-2200/2945
Congonhas – 55 11 5090-9000
Campinas
Viracopos International Airport
55 19 3725-5000 / Fax: 55 19 3725-5183
Rio de Janeiro
International – 55 21 3393-2288
Santos Dumont – 55 21 3814-7070
Brasília
International – 55 61 3364-9114
Curitiba
International – 55 41 3381-1515
Joinville
Lauro Carneiro de Loyola National Airport
55 47 3417-4000
Navegantes
Ministro Victor Konder International Airport
55 47 3342-9200
Manaus
Eduardo Gomes International Airport
55 92 3652-1210
According to the Brazilian legislation, all travelers entering or leaving Brazil with cash in national or foreign currency exceeding an amount of R$10,000.00 is required to present the Electronic Currency Carry-On Statement (e-DPV).
During your return to Brazil, you can bring goods without payment of taxes provided they are included in the concept of baggage; do not allow the presumption of import for commercial or industrial purposes and simultaneously respect the global value limit and quantitative limit.
The total value limit corresponds to:
• US$ 500.00 (five hundred US dollars) or its equivalent in another currency, when the traveler enters the Country by air or by sea
• US$ 300.00 (three hundred US dollars) or its equivalent in another currency, when the traveler enters the Country by land, river or lack
The quantitative limit corresponds to:
• By air or by sea
a- alcoholic drinks: total of 12 liters;
b- cigarettes: total of 10 packets, each containing 20 units;
c- cigars or cigarillos: total of 25 units;
d- tobacco: total of 250 grams;
e- goods not listed in items “a” to “d” (souvenirs and small presents) of unit value less than US$ 10.00: total of 20 units, provided there are not more than 10 identical units; and
f- goods not listed in items “a” to “e”: total of 20 units, provided there are not more than 3 identical units.
• By land
a- alcoholic drinks: total of 12 liters;
b- cigarettes: total of 10 packets, each containing 20 units;
c- cigars or cigarillos: total of 25 units;
d- tobacco: total of 250 grams;
e- goods not listed in items “a” to “d” (souvenirs and small presents) of unit value less than US$ 5.00: total of 20 units, provided there are not more than 10 identical units; and
f- goods not listed in items “a” to “e”: total of 10 units, provided there are not more than 3 identical units.
Besides the exemptions to which all travelers have the right in general, you may have the right to exemptions granted to travelers in special situations. Check if this applies to you.
The exemption applicable to goods part of the exemption quota is only granted once a month even if the total value limit has been partially used.
These limits and conditions also apply to goods brought in by travelers not residing in Brazil, even as gifts.
Goods to declare
All travelers entering Brazil, including crewmembers, of any means of transportation and with goods to declare is required to go to the GOODS TO DECLARE sector and present the Statement of Accompanied Baggage (DBA) to customs authority.
The goods brought in from abroad as accompanied baggage and that exceed the exemption quota should be listed in the DBA and the Special Taxation Regime for Baggage should be applied to these, which subjects the traveler to pay import tax calculated at the rate of 50% of the excess amount of the exemption quota.
The traveler should present the invoice or purchase receipt containing the purchase value of the goods abroad. In the absence of this document or in case of its inaccuracy, the value of the goods is determined by the customs authority.
The traveler is required to fill out the Statement of Accompanied Baggage (DBA) and go to the “GOODS TO DECLARE” sector when bringing:
I - animals, plants or their parts, seeds, products of animal or plant origin, veterinary products or pesticides
II – medical products, products for in vitro diagnosis, cleaning products or biological materials
III - medications, except for personal use, or foods of any kind
IV – weapons or ammunitions
V – goods subject to restrictions or prohibitions or to common import regime
V – goods intended for commercial or industrial purposes or other goods that cannot be classified as baggage;
VI – goods that should be subjected to storage for later shipping under the common import regime
VII – goods subject to special temporary admission customs regime when it is compulsory to list it in the DBA
VIII – goods whose total value exceeds the exemption limit for the means of transportation
IX – goods that exceed the quantitative limit for exemption
X – cash amounts exceeding R$ 10,000.00 (ten thousand reais) or its equivalent in another currency
In other cases, the traveler does not have to fill out the DBA and can go to the “NOTHING TO DECLARE” sector.
What is not allowed to bring from abroad
• Cigarettes and drinks made in Brazil, intended exclusively for sale abroad;
• Cigarettes of brands that are not sold in the country of origin;
• Toys, replicas and imitations of firearms that may be confused with real ones, unless it is to be part of the collection of an authorized user, according to the conditions established by the Brazilian Army Command;
• Animal species from wildlife without a technical opinion and license issued by the Ministry of Environment;
• Aquatic species for ornamental purposes and agricultural, at any stage of the life cycle, without permission from the competent body;
• Products with false, changed or limited brands or that have false indication of origin;
• Goods whose production has violated the copyright ("pirated");
• Products containing genetically modified organisms;
• Pesticides, their components and similar products;
• Goods offensive to moral, good customs, health or public order;
• Narcotic substances or drugs.
What cannot be brought from abroad as baggage
• Objects intended for resale or industrial use;
• Automobiles, motorcycles, scooters, motorized bicycles, trailers and other land motor vehicles, their parts and pieces;
• Aircrafts and their parts and pieces;
• Ships of all kinds, jet skis and similar items and ship engines and their parts and pieces.
What is allowed and exempted from taxes
Exempted from taxes are the following goods that are part of the carry-on baggage and shipped baggage, accompanied by traveler from abroad:
• Clothes and other objects of personal use or consumption
• Books, flyers and journals
• Other goods, simultaneously observing the total value limit (exemption quota) and quantitative limit
Unaccompanied baggage
Unaccompanied baggage is a set of goods that arrive from abroad or is sent abroad with a bill of lading or equivalent document.
It is subjected to the same limitations of the accompanied baggage. The unaccompanied baggage should come from the country or countries of origin of the traveler and arrive in Brazil within a period of three months prior or six months after arrival of the traveler.
Outside this period the goods are subjected to the common import regime for baggage. The arrival date of the traveler in Brazil is confirmed by presentation of the passenger ticket, statement of the carrier or passport.
The customs clearance of unaccompanied baggage can only be processed after the arrival of the traveler and must begin within a period of 90 days as from the unloading of the goods, under the penalty of being considered abandoned.
When unaccompanied baggage is strayed, the traveler should request the carrier to register the occurrence upon arrival and contact customs authority to inform them of this registration in order to ensure the right to later use the exemption quota.
Duty Free Shop
The traveler can purchase with tax exemption at the duty free shops of ports or airports upon arrival in Brazil and before the presentation of goods with total value of up to U$ 500.00 to customs authority. This value is not debited from the baggage quota to which the traveler is entitled.
Besides the total limit of U$ 500.00, the goods purchased at the duty free shops are subject to the following quantitative limits:
• 24 units of alcoholic drinks, with a maximum of 12 units per type of drink
• 20 packets of foreign-made cigarettes
• 25 units of cigars or cigarillos
• 250g of tobacco prepared for pipe
• 10 units of make-up items
• 3 units of watches, machines, devices, equipment, toys, games or electric or electronic instruments
Minors below the age of 18 years cannot purchase alcoholic drinks or tobacco items even if accompanied.
Goods purchased at duty free shops in Brazil during departure of the traveler abroad, at the duty free shops abroad and purchased in duty free shops, catalogs and displays inside the bus, aircraft or ships are subjected to the same treatment as other goods purchased abroad, becoming part of the baggage of the traveler.
Carry-on baggage
The carry-on or cabin baggage is considered an unregistered baggage under the sole responsibility of the passenger carrying it, and the sum of the dimensions (height, width and length) cannot exceed 115cm, including wheels, handles, external pockets, etc.
The maximum measurements of each dimension are 23 x 40 x 55 cm. Its weight must not exceed 10 kg.
Medications, jewelry, money, important documents, negotiable papers, keys, mobile phones (switched off), accessories or other fragile objects and of value should be placed in the carry-on baggage, always observing the weight and size allowed.
Except for children up to two years old paying 10% of the fare, any passenger can carry as carry-on baggage:
These rules apply to domestic flights in aircrafts with more than 50 seats. In smaller aircrafts, each airline company has specific rules regarding the dimensions and weights allowed for carry-on baggage.
What is not allowed in the carry-on baggage
In international flights or domestic routes of international flights, the following objects are not allowed as carry-on baggage:
All prohibited items are retained by the airport security agents.
The passenger with connection flight from any airport in the United Kingdom should not purchase any type of liquid and/or perfume at the Duty Free shop considering that these will be confiscated during your transit in London during the security check.
What is allowed in the carry-on baggage
Checked baggage and allowance
On domestic flights:
On international flights
Baggage loss
On domestic flights
On international flights
Consult the links below to access information and contacts of diplomatic representative bodies. Take with you the address and telephone number of Brazilian offices present at the destination of your trip to contact in case of an emergency, loss or expiry of documents and other incidents.
Foreign Consulates in Brazil - Ministry of Foreign Affairs
Foreign Embassies in Brazil - Ministry of Foreign Affairs
Brazilian and Foreign Consulates and Embassies
Tourist and Business Visa, Consulates and Embassies - Information on Guarulhos International Airport - Sp
Flight delay or interruption
Delays of four hours or more in flights should allow the endorsement of the value of the ticket and all expenses resulting from the delay or interruption of flights by the company.
Overbooking. This occurs when the number of tickets sold exceeds the quantity of seats available on the airplane and the passenger has to wait for the next flight as a result of this.
In these cases, the airline company is required to provide the customer with a number of benefits. The choice can be an amount of money or services of the company, such as additional ticket, upgrade to first class and payment of excess baggage. All expenses made due to the unforeseen event should be paid by the airline company.
The companies, in turn, have the right to repurchase seats on the flights (to accommodate passengers that need to board immediately), compensating whoever accepts to leave the airplane.
Special passenger service
The disabled can inform beforehand what their needs are and will mandatorily have the assistance of the airline companies, airports and companies that provide auxiliary services.
The boarding of these people is performed 20 minutes before others, their baggage is considered a priority and if the need for an assistant is confirmed due to physical disability, the company will pay 20% of the value of the ticket.
The boarding of guide-dogs to help the disabled in flights is allowed provided they present the health certificate of the animal.
Pregnant Women
Pregnant women up to four weeks before the expected delivery date or with established delivery complications should present the medical certificate during reservation.
Pregnant women with expected delivery date within the next 7 days or who delivered within 7 days from the traveling date will not be authorized to board.
Passengers with health problems
People with contagious diseases or health problems that can deteriorate during the flight need to pass through the medical sector of the company, which will determine the feasibility of the trip.
The company should be informed beforehand about passengers that will travel on stretchers or that require special attention during the flight, and they can only board accompanied by a doctor or nurse.
Complaints, suggestions and claims
Instructions of the National Civil Aviation Agency site: in case you feel wronged or have your rights disrespected, first contact the contracted airline company to claim your rights as a consumer.
It is also possible to register a complaint against the airline company at ANAC, which will analyze the fact and apply a fine to the company if the noncompliance of the civil aviation rules is confirmed.
To claim compensations for moral and/or material damages, consult the consumer defense agencies or go to the Judiciary.
To demand these compensations, it is important to keep the boarding pass and receipts of expenses made (food, transport, lodging and communication) or documents related to the professional activity to have been executed at the destination.
Taking animals on trips requires the compliance with the official rules as well as those imposed by companies that will execute the transport. Therefore, if the intention is to have your pet as a travel companion, plan ahead, know the rules and provide what is necessary for a smooth journey for you, the animal and whoever is close by.
Basically, to transport animals in national territory requires having the Animal Transit Guide (GTA) issued by a veterinary qualified by the Ministry of Agriculture or health defense agency of the states. As an exception, dogs and cats may transit in the country on airline or road trips without GTA, with the mandatory health certificate issued by the veterinary doctor registered at CRMV [Regional Council of Veterinary Medicine]. In the case of wild species, the authorization from the Brazilian Institute of Environment and Renewable Resources (Ibama) is required.
The International Zoosanitary Certificate (CZI) is mandatory for trips abroad (and when returning, issued at the country of origin).
In Brazil, the CZI can only be issued by an inspector of the International Agricultural Surveillance (Vigiagro) of the Ministry of Agriculture, Livestock and Supply (MAPA), according to the official models approved and agreed upon with the veterinary authorities of the countries of destination of the animals.
The CZI can be obtained at the MAPA office installed at the airport of flight origin of the animal in the case of air transport; at the border in the case of international land transport, and a the sea or river port in the case of international sea or river transport.
Airplane: For air transport, the animals should travel inside containers according to their size. Females in gestation period are not accepted. The reservation should be made within a minimum of 48 hours in advance. Small dogs and cats are allowed in the passenger cabin as long as they comply with specific parameters and requirements of each airline company and do not cause discomfort to other passengers.
Bigger animals normally travel in the baggage compartment, with the exception of guide dogs that accompany the visually impaired.
In international travels, the airline companies apply the International Air Transport Association rules that regulate the transport of animals.
Trains: Some countries allow the transport of animals on trains under the conditions dictated by official laws and company rules. In general, this means taking animals in special containers or with a leash and muzzle and having the health certificate. Most times small animals can be transported without cost while bigger ones may cost half the value of the fare. Guide dogs travel free of charge.
Bus: In general, only small animals are allowed in buses, inside containers appropriate for their size and with vaccination up to date. The rules vary according to the company and legislation of the country.
Cruises: With the exception of guide dogs of the disabled, animals are not allowed on cruises except with the special grant from the organizing company.